NOTABLE
NORTHGATER |
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Notable Northgaters #6949, District 2, Area
23-B 5:30-6:45 p.m. Wednesdays at Olympic View Church, 425 N.E. 95th St., Seattle, WA
Ó 2001 by Notable Northgaters |
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Just Do It---Again
by Fred Coutts, President, CTM
Fellow Toastmasters. I am writing to you with an ever-widening smile; our club is on a roll! Under Ray Roman's reign as President, we achieved status as a President's Distinguished Club (PDC), the top award any Toastmaster Club can receive. Only a few clubs ever achieve this distinction. I applaud you all!
Let's not sit on our laurels though, let's do it again!
The criteria for becoming a PDC are listed below in the article by Ray Roman. Achieving 9 of the 10 criteria gets us the President's Distinguished Club award. Now you may be thinking, "That's nice, but how does it help me?" Well, that's a good question, and fortunately I have your answer.
The first six criteria require your completing Toastmaster
educational programs. Fellow Toastmasters,
you are all here to achieve your personal speaking, writing, thinking, and
leadership goals. The tried-and-true method is following the laid-out
educational programs. There are no shortcuts. The PDC criteria are the Toastmaster's highway to bring you
quickly to your personal goals.
We now have a new leadership team (our club officers) and like our prior teams, we are committed to ensuring that you receive the most Toastmasters has to offer. As Toastmasters, we are all here to capitalize on each other's strengths and to support each other in overcoming our weaknesses. If you follow the educational program, you cannot fail; it's impossible.
We have a wonderfully diverse, friendly and supportive membership, and I have no doubt that one year from now you will have achieved your goals. As a bonus the President's Distinguished Club distinction will once again be yours. I applaud you all!
An Evening to Remember
On July 7, we held the first ever Notable Northgaters Potluck Supper at the home of Fred and Louisa Coutts. A wonderful time was had by all.
My sister was in town this weekend and was telling the friend she
thought
what a warm, inclusive and
"happening" group my Toastmasters club is. The party was a blast for both of us.
The food was great, and the Coutts' were so gracious to host us. My sister was
initially embarrassed that she was so competitive
during the games—but it made me realize that I come by it honorably—or something
like that! I tell all of you that couldn't attend—don't miss the next one. This
was one of the best parties I have EVER attended!
☼☼☼ Michelle Rupp
We really had a great time, and Junko especially enjoyed meeting many of the people she had heard about and seen on videotape before. I found it a delight to spend time talking freely with Club members outside of the constraints of our meetings. The game of Cranium we played was unforgettable too! Thanks to Fred and Louisa for hosting and to all who organized this event. When is the next one? ☼☼☼ Ray Roman
Here’s to many more TM parties! Great conversation, drinks and food—speaking
of food, I’d love to have the recipe for the corn salad. Now when I discuss TM
at home, my husband can put a face with a name. Thanks to Fred and Louisa for
hosting and to Michelle for putting it together.
☼☼☼ Julie Wicklund
There are always
the few that stay late. And this is when the party gets interesting. After
everyone else left, Madeleine and Jerry, Deb and Garth, Eric B and Bob all
retired to the living room with Fred and Louisa. We talked about possible themes
for future meetings and were treated to an impromptu demonstration by Fred on
how to answer a table topics question while pretending to be afflicted with
indigestion. Bob did the same with the hiccups. It was hilarious. Then
Louisa played the piano beautifully. It made me wish we had begun this part of
the evening earlier, but there is just something magic that happens late in the
evening that has to come in its own time. ☼☼☼ Deborah Ferber
SUCCESS BY THE NUMBERS
by Ray Roman, Past President, CTM
In the year 2000-2001, our Club enjoyed great success: we achieved President's Distinguished status in the 10-point Distinguished Club Program (DCP) and grew from 23 members to 34. To put this in perspective, as of June 30th, the average size of the 19 Clubs in our own Division B was 18.3 members, and the two second-largest Clubs each had 27 members. So our success in recruiting and retaining members has been extraordinary. Some might respond, "If you work the Program, the Program will work for you." But my experience in leading Notable Northgaters last year and visiting other Clubs has taught me that Club success is not merely a matter of DCP points. This article reviews our DCP performance and examines other factors that contribute to a healthy club that folks want to join and stay in.
IMPORTANT NUMBERS FOR A CLUB : The DCP
The DCP helps the Club achieve its mission of providing a mutually supportive and positive learning environment in which every member has the opportunity to develop communication and leadership skills in two ways: encouraging Clubs to provide enough speaking and feedback opportunities for members and maintaining membership sufficient to conduct the program. Specifically, the DCP focuses on two key areas:
Educational awards: Competent Toastmaster (CTM), Advanced Toastmaster Bronze (ATM-B), Advanced Toastmaster Silver (ATM-S), Advanced Toastmaster Gold (ATM-G), Competent Leader (CL), Advanced Leader (AL) and Distinguished Toastmaster (DTM).
Membership. At least 20 members are needed for a Club to duly carry out its educational program, according to Toastmasters International (TI). A Club needs to continually recruit new members to combat natural turnover, build its leadership base and bring in new ideas and personalities.
The DCP consists of 10 goals a Club should strive to achieve from July 1 through June 30, using the Club Success Plan. Six of the goals pertain to educational awards, 2 to membership, one to officer training, and one to submission of reports to TI. These are the 10 goals:
1. Two CTMs
2. Two more CTMs
3. One ATM-B, ATM-S, or ATM-G
4. One more ATM-B, ATM-S or ATM-G
5. One CL, AL or DTM
6. One more CL, AL or DTM
7. Four new members
8. Four more new members
9. Minimum of four Club officers trained during each of two training periods
10. One semiannual membership report and one Club officer list submitted on time.
In addition, there is a membership requirement. At year-end (June 30) we must have at least 20 members or a net growth of at least five new members. (Because our Club started the year 2000-2001 with 23, we needed to maintain 20 or more to be eligible.)
A Club which achieves 5 of these goals becomes a Distinguished Club, a club which achieves 7 of the goals becomes a Select Distinguished Club, and a club which achieves 9 of the goals becomes a Select Distinguished Club. Notable Northgaters achieved President's Distinguished status in 2000-2001 by achieving all but Goal No. 2 above, and in the process grew from 23 members to 34 members -- a 48% growth for the year.
PUTTING THINGS IN PERSPECTIVE: WHAT OTHER NUMBERS ARE IMPORTANT?
And yet, the numbers cannot tell the whole story. For example, it is possible to achieve all 10 goals of the DCP and still have a small Club that struggles to fill roles every week. Similarly, it is possible to hit all of the 10 goals and yet have disorganized meetings -- a factor the DCP cannot measure. Thus, completing the DCP alone is not sufficient to make a truly strong Club.
If a proper measure of success is not to be found solely within the 10 points of the DCP, then what other factors ARE important to having a super Club? From my experience as President last year and as a guest at numerous other Clubs, I would suggest that the following "numbers" are important in addition to the 10 points of the DCP:
8 officers (plus assistants) on the ball: It is important to have the eight officers recognized by TI and assistants where needed for a larger club like ours. They must be informed (through manuals and training) about what their roles require and have the energy and responsibility to carry out their functions. We had very effective officers and assistants in 2000-2001.
12 Executive Committee meetings per year : One thing we did differently in 2000-2001 was to have regular monthly meetings of officers, as recommended by TI. My impression was that this resulted in several improvements: better focus on a shared set of goals for the Club, better coordination of information, better execution of Club meetings through prior planning, and quicker adjustments to changes and challenges as they arose.
10-12 newsletters per year: A regularly published newsletter helps our members keep informed of what is happening in our community, shares tips, and builds a sense of community within the Club. Thanks to Gabriela Remow, ATM, our Club revived its newsletter after a 2-year hiatus.
52 web page updates per year. Another of Gabriela's innovations was a Club web site: www.notablenorthgaters.org. Prompt weekly updates to the site keep every member informed of what happened at the last meeting as well as future events. Moreover, the site serves as a continually updated sales brochure for potential guests.
2 good evaluators for every speech. Every speech given at our Club has the potential to be evaluated twice: one time by the assigned speech evaluator and a second time, if need be, by the General Evaluator. The GE's serving as a check on speech evaluators helps Notable Northgaters make sure that every speaker gets not only positive strokes but also needed suggestions for improvement. (See the article below on speech evaluation for more discussion of this point.)
1 showcase meeting per week. Thanks to the responsibility and thorough preparation of the 52 weekly Toastmasters, General Evaluators and folks with other meeting roles, our Club never had a disorganized or dispiriting meeting, and we had fun each time. This was undoubtedly a factor in our ability to sign up 15 new members while losing only 4 over the course of a year.
In short, although the DCP is an important tool for Club organization and focus, many factors that do not fall within it also contribute to the making of a stellar Club -- the kind that people want to join and stay in. Paying attention to all of the things our Club does right will assure our future stability.
Welcome Aboard
Carol Johnson, Secretary
And speaking of new members, welcome to one of the members--Lisa Harold--who has joined Notable Northgaters since publication of the last newsletter. Our other new members will be highlighted in the September newsletter.
Lisa had heard about Toastmasters on and off for many years. With the encouragement of her manager and fellow Toastmaster, Chaz Simmons, Lisa paid Notable Northgaters a visit and decided to join. She was impressed with the fun, the supportive environment, and the warmth and acceptance of the members.
Lisa was born in North Dakota, but grew up in Kelso, Washington. She went to college in Bellingham and has been living in Seattle for about 7 years. She and her cat, Squawk, now live in Shoreline. Lisa has many different interests and stays very busy. Above all, Lisa values relationships. She especially enjoys spending time with her friends and learning new things.
Currently, Lisa works as part of a management team that oversees a staff of 150 – 200 people in a call center for AOL/Time Warner. Her specific management responsibilities relate to sales support and quality control.
Showing enthusiasm, energy and creativity, Lisa has already given two speeches and won two awards for best table topics.
Evaluation: The SOS Approach
by Madeleine Kolb, VP-PR, CTM
The District 2 Officers Training held on July 14, 2001 at North Seattle Community College was an intense morning, crammed with helpful sessions. One of the highlights was the session on Effective Evaluation by Walter Carlisle which Carol Johnson and I attended. His handout from the session is re-printed below.
The purpose of an evaluation, says Walter, is to support the speaker. The
challenge for the evaluator is
to be engaged, but to take a half step back to focus on the speaker's
organization and delivery. Some techniques for doing so are listed in the
hand-out. As Walter pointed out, it a good idea to warn the speaker if you plan
to use some of these techniques, such as the listening-with-your-eyes-closed
technique.
What should you evaluate?
Focus on PCOD--purpose, content, organization, delivery--says Walter, a master of the acronym.
How should you evaluate?
Send out an SOS--be Supportive, Own the point of view, and be Specific. Walter had a very helpful metaphor to illustrate how to be supportive. Think of the speaker as climbing a staircase. Being supportive means acknowledging the speaker at whatever step he or she is on right now. What are his strengths, the base of his skill as a speaker? Then give ways to get to the next step, trying to minimize the distance to that step. This approach, by the way, works just as well for the general evaluator--who is evaluating the speech evaluators--as it works for the speech evaluators themselves.
What should you not do?
Walter closed with some pet peeves, based upon his observation of a great many evaluations.
Don’t waste limited time in an evaluation; talk about the speech, not about yourself.
Don't argue with the content of the speech, no matter how tempting it is to do so. Evaluate the delivery and organization.
Don’t quibble with factual content in a speech.
Don’t just reiterate or summarize the speech. Evaluate it.
Evaluations - The most important slice of a great Club Sandwich
The biggest challenge is learning to OBSERVE.
Take a Half Step Back
To Improve, try this:
Close your eyes and just listen to a whole speech
Plug your ears and just watch a whole speech
Watch a speech and write down what you think and feel- real time and no censorship
PCOD
Purpose - Why is the speaker giving this speech? What is their intent?
Content - The information, story, the words
Organization - Opening, Body, Close. Single thread of thought?
Delivery - Body language, vocal variety, movement, eye contact
SOS
Supportive
Idea is to Encourage--Give Courage
Sandwich approach:
Establish trusted connection
Support speaker's current achievements
Suggest ways to get to the next level
Re-support speaker in summary
Own point of view
You can only share what you feel and think:
I think, I feel - not- We think, We feel
Specific
So the speaker knows exactly what you are talking about
So YOU know exactly what you are talking about
If possible- DEMONSTRATE the point
Multi-Modal Reinforcement
Adapted from hand-out distributed at District 2's Toastmaster Leadership Institute for Club Officers and Interested Toastmasters on July 14 and August 4, 2001. Published by permission of Walter Carlisle of District 2.
Date/ Theme |
4/18 |
4/25 |
5/2 |
5/9 Miracles |
Attendance: Total/ |
15/0 |
18/2 |
24/4 |
29/3 |
Word of |
lambent |
serendipity |
plebeian |
phenomenon |
Toast of |
Ashley |
Deborah |
Ray |
3 Guests |
Most Improved Speaker |
N/A |
Deborah |
|
N/A |
Best Table Topics |
Les |
Sheila |
Les |
Gabriela |
Best Evaluator |
Lisa S |
Ray |
Sheila |
Carol M |
Great
job, everyone! Keep up the good
work!
NEWSLETTER STAFF
Publisher: Fred Coutts, President, CTM
Editor: Madeleine Kolb, VP-PR, CTM